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Error: No such file or directory

By |2018-12-21T22:07:24+00:00December 21st, 2018|

You may see this error for two reasons. If the paths to the files look like normal Windows paths with a drive letter, such as "K:\eSilo_SQL_Backup\backup.log   No such file or [...]

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Startup Error: Authentication error

By |2018-12-21T21:57:19+00:00December 21st, 2018|

If a backup report email contains the following: "The backup encountered a problem during startup: Authentication error" AND The error occurs when attempting to backup a schedule (either with 'Backup [...]

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File Error: Permission Denied

By |2018-12-21T21:40:48+00:00December 21st, 2018|

This indicates one of two things: At the time of backup the file was exclusively locked by the operating system or by an application. In this case the backup agent [...]

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Startup Error: Access Denied

By |2018-12-21T19:45:46+00:00December 21st, 2018|

If a backup report email contains the following: The backup encountered a problem during startup:  Access Denied Contact eSilo Support for assistance.

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Startup Error: IO communication error

By |2018-12-21T19:11:45+00:00December 21st, 2018|

If a backup report contains the following: The backup encountered a problem during startup: IO communication error This indicates that a problem occurred connecting to the eSilo Server.  Contact eSilo [...]

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Startup Error: Error during socket read

By |2018-12-21T19:08:33+00:00December 21st, 2018|

This could be caused by one of the following: Network-related error (usually temporary) The same user logging in on multiple machines and attempting concurrent backups. If this issue persists, contact [...]

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How to Add or Remove files from a Backup Schedule

By |2018-12-21T18:59:53+00:00October 15th, 2018|

There are multiple ways to add or remove files from a backup schedule. This article reviews these options and under what circumstances it is recommended to use each. By default, [...]

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