An Endorsement for “eSilo”,
As a CPA, I understand the value of protecting a company’s records, especially those items found on computer hard drives. It is not a question of if data will be lost, it is only a matter of when. Although most companies have historically installed tape back-up systems, it has been my experience that one is never confident that all data can be immediately and easily restored. Bad tapes. bad back-ups, bad timing, bad anything leaves a person extremely uncomfortable. For me personally, if I lost my 1300 page quarterly updated publication Club Tax Book, I lose 10 grueling years of tax research and untold hours of writing.
That was not until I was introduced to eSilo by my highly trusted Computer Tech. With eSilo, I can easily verify what is being backed up, I can easily restore lost or damaged files plus I get a nice e-mail each morning telling me how I did during the previous night’s backup. In my professional opinion, failure to use eSilo or an equivalent is tantamount to playing Russian roulette with irreplaceable computer files
Just wanted to drop you a quick note and testimonial about your service. Having been in the data industry for 16 years, I can honestly say your company and process have lived up to your word. Your Windows based platform is the easiest we have ever encountered.
On the occasions where we have had to restore critical files, the process is quick and painless. We like the way your system duplicates our directory structure. It makes recovery so simple, not having to search a tape or restore all the files on tape to recover just one. Additionally, your server holds a retention copy of previous days of data, and within minutes we can restore any file needed.
Finally, we enjoy the ability to control the methods of recovery and backup. This alone, makes your system the best and easiest to use. Once configured, you just forget about it. No tapes to change, no checking … no nothing. In fact, as one final endorsement we have just ordered a new server for the business and opted for ‘no backup tape’.
Keep up the good work and thank you for helping make our job a less complicated one.
Michael J. Kopp
Chief Operating Officer
I wanted to take a moment to thank you for the service you provide. Going the extra mile, by personally configuring our Linux servers for backup, was a tremendous and unusual level of support. Not only did you ease the burden of backup configuration and installation, but you also freed up my time on a daily basis by removing the tasks associated with tape backups.
eSilo has made the management of our daily backups, for all 14 of our locations, extremely simple and effective. The best part is, not having to reply on individuals to remove the data from each location.
I highly recommend eSilo to all IT professionals. Their service and support has been excellent. I would be glad to answer any questions for other considering eSilo as a backup and disaster recovery solution.
Sr. VP of Information Technology
I wanted to take a moment to thank you for your excellent offiste backup service. Having my information automatically, incrementallly and securely sent off site each night, makes my job much easier and is a service I can’t imagine living without. It is nice to have some relief from our tape backup management.
I highly recommend eSilo as an off site backup solution for any country club or for any business. It is extremely simple to use and requires very little administration.
Laura F. Dwyer
MIS / Warehouse Manager
I can’t express in words how important it was for us to have eSilo today. Without your company we would have lost six years of product information, customer addresses, customer emails, customer order information, etc. You guys saved the day and maybe even our company.
We have been using a separate company (not eSilo) to host our website for the last five years and have been paying large monthly fees for them to host the site as well as do a daily backup of our database. They assured us the backup would be there to fully restore all of our data if we ever had a problem. Since we have so much valuable and crucial information we decided to have a second company (eSilo) back up our information offiste – just in case. Thankfully we chose eSilo for that service.
Unfortunately for us that “just in case” day occurred. Our whole database disappeared. Our design guys could not figure out what happened and all they could tell us is that the files were corrupt and couldn’t be restored. We called our server company and they too couldn’t figure it out. They spent several hours trying to fix the problem and couldn’t. Five years of valuable and expansive information had vanished into thin air. The server company uploaded the backup they had, but unfortunately nothing showed up. Our whole database was gone. They didn’t have any other backups. This was a sinking feeling you don’t ever want to feel.
Panic is an understatement as to what was happening in our offices. We immediately called eSilo to see if they had the backup of our databases. They were lightning fast and so helpful it was just amazing. They were the only ones that understood the critical situation we were facing. They put our database back onto our server within minutes. Lo and behold, just as fast as the database disappeared, all those years of customer information, addresses, emails, orders, etc. were all back on the server.
I can’t express in words how thankful we are and the value your company represents to us. If we hadn’t used eSilo our business would have suffered immeasurable damage. Had we relied on the word of our server company that their backups were sufficient, we would have lost so much information and revenue it is dreadful to even ponder. eSilo saved us from the disaster. Thank you so much.
Several months ago one of our computer hard drives went down and we lost a lot of critical data. We did not backup these files regulary and had to spend over $600.00 to have a company retrieve these files. After having multiple problems with other backup solutions, we were introduced to eSilo. For the past two years we have been using eSilo’s Disaster Recovery Plan, all of our backups have been automatic and completely successful.
I would highly recommend your service to all businesses as it is a valued service.