There are lots of companies who offer online data backup protection services, however we offer an unparalleled level of personalized customer service that you can’t get from a big name company. We do all of our customer support in house, and all of our technicians and engineers are US-based, native English speakers.
We will never ask you to open a ticket, or put you in a call queue. We answer the phone (often on the first ring!) and we remember each one of our clients. This level of context and continuity of support has proven invaluable to our clients over the years.
