eSilo Backup and Cybersecurity Knowledge Base
Help Topics
Getting Started
6 ArticlesTransitioning to eSilo Backups powered by Veeam? Start here.
- How to Create a Local Backup Job Using Veeam Agent for Windows
- How to generate or modify Backup Reports
- How do I know my backups are healthy?
- Example: Welcome Email (eSilo Portal)
- Download Previous Versions of Veeam
- Install Veeam Management Agent (End Users)
eSilo Web Portal
3 ArticlesGet to Know your eSilo Backup Portal
- How to generate or modify Backup Reports
- Assigning machine names to users
- How to customize portal alarm settings
Management Agent
3 ArticleseSilo uses the Veeam Management agent for remote monitoring.
- Veeam Management Agent UI Mode Incorrect
- Install Veeam Management Agent (End Users)
- Management Agent Service Will Not Start
Virtual Machine Backups
6 ArticlesManage Veeam Backup and Replication (VBR) for VMs
Windows Agent Backups
12 ArticlesHow to get the most out of your Veeam Windows Agent.
- How to Create a Local Backup Job Using Veeam Agent for Windows
- Veeam Backups blocked by anti-virus
- Job Error: Disk [x] processed offset [x] is bigger than disk capacity [x].
- Change the Veeam Agent’s “Operation Mode”
- Volume Restore with Veeam Agent
- Bare Metal Recovery (Windows Agent, v4)
- Veeam Backups blocked by anti-virus
- File Level Restore from Windows Agent
Restoring Veeam Backup Data
5 ArticlesHow to use eSilo's recovery tools, powered by Veeam.
- Troubleshooting Errors: Restoring Data
- Private article
- Volume Restore with Veeam Agent
- Bare Metal Recovery (Windows Agent, v4)
- File Level Restore from Windows Agent
Legacy Products (File-Only Backup)
10 ArticlesHelp articles for eSilo's file-only backup solutions
3rd Party Software
3 ArticlesTips for backing up third-party software, including cloud data.
- How to Create a Local Backup Copy of Your Quickbooks Online Data
- How to Backup Jonas Software
- How to locate and select Outlook Data Files (.ost and .pst) for backup
Troubleshooting
17 ArticlesFull list of all problem-solving articles.
- Troubleshooting Errors: Restoring Data
- Veeam Backups blocked by anti-virus
- Job Error: Disk [x] processed offset [x] is bigger than disk capacity [x].
- Gathering Windows Event Viewer Logs
- Job Error: Backup Cache Sync Job fails
- How do I know my backups are healthy?
- Veeam Backups blocked by anti-virus
- Veeam Management Agent UI Mode Incorrect
- VBR Job Error: RPC server is unavailable.
- Upgrade Veeam Backup & Replication Console, for Remote Access to VBR
