File-Based Backup Errors
Find help for common error messages and how to resolve them.
Startup Error: Authentication error
If a backup report email contains the following: “The backup encountered a problem during startup: Authentication error” AND the error...
Startup Error: Error during socket read
This could be caused by one of the following: Network-related error (usually temporary) The same user logging in on multiple...
Startup Error: Access Denied
If a backup report email contains the following: “The backup encountered a problem during startup: Access Denied”, contact eSilo Support...
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- File-Based Backup Errors
- eSilo Web Portal
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