File-Based Backup Errors
Find help for common error messages and how to resolve them.
File Error: No such file or directory
You may see this error for two reasons. If the paths to the files look like normal Windows paths with...
File Error: Permission Denied
When you get a file error “permission denied”, it indicates one of two things: At the time of backup the...
Startup Error: Pre-Backup command returned non-zero exit code 1 or timed out
This error indicates that the pre-backup command (which will vary depending on the schedule, but is usually our bare metal...
File Error: Invalid Argument
Below are the possible causes for this error: The filename of the associated file contains invalid characters – eSilo...
Startup Error: IO communication error
If a backup report contains the following: “The backup encountered a problem during startup: IO communication error This indicates that...
Knowledge Base Categories
- Windows Agent Backups
- VM Job Errors
- Virtual Machine Backups
- Troubleshooting
- Restoring Veeam Backup Data
- Management Agent
- Legacy Products (File-Only Backup)
- Getting Started
- File-Based Backup Errors
- eSilo Web Portal
- eSilo Support (Login Required)
- Backup Schedule Maintenance
- Agent Job Errors
- 3rd Party Software