How do I recover my password?
For your security, we cannot recovery your existing passwords, but can reset them for you. To request a password reset, you may contact our support team at 800-747-9255 or support@esilo.com ...
What is a redundant data “mirror”?
A redundant data mirror is an identical (i.e. mirror) copy of your backup data, kept on a physically separate hardware for redundancy. With a redundant data mirror, at least 3 ...
Is an IT person needed to set up or maintain eSilo?
Nope. Our engineers are available to help you get setup on eSilo. They will help you create your first backups, schedule them at a convenient time, test them to ensure ...
How is eSilo different from other competitors?
There are lots of companies who offer online data backup protection services, however we offer an unparalleled level of personalized customer service that you can't get from a big name ...
Who is your typical customer?
We support customers large and small. Our typical customer is a small or medium sized businesses with 1 or more locations (usually <5), and usually <50 employees/computers. Many of our ...
