Below is an example of the contents of the Welcome Email a new Customer/Tenant receives at sign-up, with all information needed to access the eSilo Portal.
Message Sender: email@example.com or firstname.lastname@example.org
Message Recipient: [Email of Company Administrator]
Message Subject: Welcome to the eSilo backup portal
Portal Login Tips
When logging into the eSilo Backup Portal (https://portal.esilo.com), you must complete the Username field EXACTLY as shown in your Welcome Email, using this format:
If you’ve changed your password after receiving the Welcome Email, you will need to specify that new password.